SECTION 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase from our store, as part of our purchase and sale process, we collect the personal information you provide us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's IP address, which gives us more details about the browser and operating system you use.
Email marketing: With your explicit permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENTWhen you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange delivery, we consider that you consent to our collecting it for that specific reason only.
How to withdraw your consent? If you change your mind, you may withdraw your consent at any time by contacting us at: contact@luviol.com.
SECTION 3 – DISCLOSUREWe may disclose your personal information if required to do so by law or if you violate our Terms of Sale and Use.
SECTION 4 – WORDPRESS AND HOSTINGOur store is powered by the WordPress CMS. Your data is stored in our host's secure databases, protected by firewalls and rigorous security protocols.
Payment: If you make your purchase through a direct payment gateway (Stripe, PayPal, etc.), your credit card information is encrypted in accordance with the PCI-DSS standard. We never store your banking details on our own servers.
SECTION 5 – THIRD-PARTY SERVICESThe third-party providers we use (logistics, payment) will only collect and use your information to the extent necessary to perform the services they provide to us.
Please note that, as a US company (Northstar Mesa LLC), your data may be transferred to and processed in the United States or other third countries. We ensure that our partners comply with standard contractual clauses to guarantee the protection of your data outside the EU.
SECTION 6 – SECURITYTo protect your personal data, we take reasonable precautions and follow industry best practices. Your credit card information is encrypted via the SSL protocol and stored using AES-256 encryption.
SECTION 7 – YOUR RIGHTS (GDPR)If you reside in the European Economic Area, you have the following rights: the right to access, rectify, delete ("right to be forgotten"), restrict, and port your data. To exercise these rights, please contact our privacy officer at: contact@luviol.com.
SECTION 8 – COOKIESWe use cookies to ensure the site functions properly (session, shopping cart) and to analyze our traffic. You may configure your browser to refuse cookies, although this may affect certain site features.
SECTION 9 – CHANGES TO THIS POLICYWe reserve the right to modify this policy at any time. Changes take effect as soon as they are published. If we make major changes, we will notify you here.
QUESTIONS AND CONTACT INFORMATIONIf you would like to access, correct, or delete your data, please contact our privacy officer: Northstar Mesa LLC — Email: contact@luviol.com — Address: 1209 Mountain Road Place NE, Ste N, Albuquerque, NM, USA.