Natural Oxeye Stone Bracelet

Frequently Asked Questions

• When does my order ship?
  24-48 business hours to prepare, then 7-14 business days within the US or 10-20 days internationally. Each piece is carefully packaged.
• Is shipping free?
  Yes, on orders over $50. Below that, a $4.99 fee applies. Orders ship within 24-48 business hours.
• Could customs fees apply?
  Depending on your destination, possibly — these are set by local customs authorities and not included in the listed price.
• Can I return my order?
  Yes, within 30 days of receipt, full refund guaranteed.
• Is payment secure?
  SSL encryption on every transaction, Visa, Mastercard, PayPal and Apple Pay accepted, no card data ever stored.
• Does the package arrive safely?
  Reinforced packaging on every order, tracking number sent by email once it ships.
• Do you ship outside the US?
  Yes, we ship internationally with free shipping over $50. Allow 10-20 business days depending on destination.
• How do I reach your team?
  You can reach us by email at contact@luviol.com or via our contact form By email or contact form, we reply within 24 business hours.